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"WOW!!! Thanks! You guys continue to amaze me. I am a Command Career Counselor for the U.S. Navy and my customer service has to be top notch when dealing with sailors careers. You guys have the best customer service I have seen for not just a hobby store but for any online store. Thanks again guys!!!"

"up until last week or so I believe I had only placed one order with RH and I can say without a doubt that I wish I had done away with the raptors and align machines a year ago and gone mikado if for no reason other than the customer service. Most of my online orders in the past went through amainhobbies which I have no complaints about but thats only because I didn't know any better (now I'm spoiled by super shipping and customer service). Spent probably 5-7k there over a year and I never once got a free chocolate vbar nor had a rep contact me to help me out. You guys really are A+ in my book and I'll reccommend you every chance I get."

- Dave

"To Whom It May Concern, Would have wrote sooner, but had to stop and clean the drool off my new DX 7!!! Man what a beautiful radio/transmitter!!! What I want to say is, "THANK YOU". You put new meaning to rocket fast delivery. Packing was superb-you have one very happy, as well as ,future customer!! Please send my "Thanks" to everyone that had anything to do with my order. Can't say thanks enough!!! I will make sure all the gang I fly with know about you, your great prices, and fast delivery. Thank you so much-more orders on the way as soon as the wife doesn't catch me :o"

- Respectfully, John Archer

"Ernie was a huge help.. so I choose you and bought a Trex700 super combo. Give Ernie a pat on the back :-)"

- Thanks Larry

"I just wanted to let you know that you were correct. I have verified the motor KV with an airplane prop tach and it is 560kv. It appears that what happen is that the pinion I installed was supposed to be a 16 tooth. It turned out to have actually been 18 tooth.I am very sorry about all of the troubles. I know you worked on this on a Sunday. Thanks again Ready Heli by far has the best customer service in the industry.

- Alex

"You Rock! If you only knew what kind of horrible experiences I have had with helihobby and northeast sail plane products. I am happy to come back to you when I need you again for sure! which will be sooner then later."

- Chuck Codoni

"I orderd a 2oz part and you guys dropped it in the mail for a couple bucks shipping instead of stiffing me with 8 bucks for UPS. Thanks. That's why I always order from you and try to get my friends to do so too. Thanks for the great customer service, super quick shipping and awesome cheap shipping on really small orders. You guys rock!"

- Duane

"Thanks a million. I can only compliment you guys on a fantastic online store accompanied by excellent and friendly service. Enjoy the rest of your day and look forward to chatting again."

- Cheers Milo

"Just wanted to say I received my latest order in super record time 5 days from the shipping date to my door in Cape Town, South Africa...WOW!!! Thats definitely a first for me.
You guys are great and thats why I keep spending with ReadyHeli. Ill definitely recommend you guys to friends and on online forums."

- Gerard

"Just wanted to say your business is awesome. I really appreciate your super fast shipping. I live in CA and when I order something I usually get it in a couple of days. Keep it up!!"

- Chris Herman

"On a side note, I have been ordering online parts for Real Boats and Real Motorcycles for years, and for the last 8 months RC Helicopters and your customer response, speed of shipping, and competitive pricing is the best I have ever experienced in any market. Thank you."

- Jim Cotter

"If RH is not THE most professional store I ever dealt with, in ANY field (and this comes from someone who's been shopping on line for the better part of 10 years), then it probably ranks up there. They should be teaching business courses at Columbia or something."

"Exemplary customer support. Not for the decal sheet, though that was nice. The good word is for not having to make me wait until Monday to find out about my questions. I never expected to hear from you over the weekend. Again, GOOD JOB!"

- Wayne

"I really like using you guys for all my RC stuff. Your responses by e-mail and phone are great. You have all been very helpful to me in the past and I will continue to use you guys in the future."

- Stuart

"I just want to thank you for the outstanding service readyheli has been providing me. Your dedication to customer service is second to none :-) You can count on my continued business and as many referrals as I can find."

- Cheers, Antoni Lebeda

"I just wanted to say it is awesome how reputable your company is. I am a loyal customer, and will be in this future. I'll continue to tell my friends in the hobby how great it is doing business with your company. Your company really helps make this hobby great. Especially for us Logo owners. I just wanted to say as a consumer Thank You!"

- Ted

"I just figured I'd send you and the RH team a few words of encouragement. Thanks for five awesome years even though I've only been buying from you for one and thanks for being so awesome. I hope others are thankful too. I look forward to getting all the stuff that I just bought from you guys...it's going to be an early Christmas to rival all others! ;) Keep up the awesome work, happy Thanksgiving, and Merry Christmas/Happy Holidays to you and the whole crew!"

- Cheers, Justin Pucci

"I just wanted to give you a personal note to say thank you for the replacement canopy! It arrived in perfect condition along with a BUNCH of RH, Edge, and other memorabilia... You, sir, are the man! I don't know what to say other than that I greatly appreciate your generosity and if I can't be an official rep, I'll definitely be your biggest fan and supporter out here in the Pacific Northwest! :) In fact, I was already wearing the RH and Edge stuff to the field this weekend! My club is having a Polar Bear Fun Fly in January for all of us crazy cold-weather flyers, so I'll be sure to bring out the "team colors" and let people know where to head for top-notch service, selection, and quality. Thanks again and happy holidays to you and your awesome team!"

- Cheers, Justin

"Blades came yesterday. Blades are beautiful and your packing style is more than adequate. Thank You, Merry Christmas and Happy New Year."

- Ville

"It is because of people like you and companies like 'ReadyHeli' that keep customers like myself continually loyal and satisfied order after order. I wish you and your company a happy and prosperous new year."

- Another Satisfied Customer, Dana

"I wasn't sure where to send positive feedback so here goes. I don't often contact a company if all goes well but, I was blown away when I placed an order on Jan 24th at 10:00 pm and found it correct and complete on my doorstep Jan 27 at 2:00 pm. Great job guys! You have earned a customer and I look forward to doing business with you in the future even if it means having to crash more often...lol.."

- Thanks, Bobby Youmans

"I received all the parts and cannot wait to get back home and assemble it all. I would like to thank you and everybody at Readyheli that helped me with this order and gave advice and just great overall service."

- Thanks to you all, Derek

"Received your reply! Thank you so much for the excellent service, even though I made a mistake... You guys are great and I wish that I had known about you guys a few months ago. All my purchases are going thru you gays from now on!!!! Great service great site."

- Thanks again, Riaz

"I am pleased to announce that the parcel has finally arrived to destination (my home). Thank you so much for supporting and replying to all my questions, RH is really has one of the best customer support for pre & post sales."

- Cheers, Ricci

"Wow...I really didn't expect u to do that for me, I truly appreciate you and the service Ready Heli provides... first class customer service. Thank u so much.. Best regards from a most satisfied customer"

- Eric

"Thanks very much for your fantastic customer service. I got to my hotel in Charlotte and the package was already there. I got it home today and I'm really happy. Thanks for looking after the pricing and everything else too, I'm impressed that guys as busy as you are could still manage to accommodate a tricky last minute request like that. All of those threads on the forums which rave about you guys are definitely not exaggerating."

- Thanks again, Anthony

"You know I gotta tell you that Your the first company that has Ever sent me a reply email after hours and a first for the reply from a cell phone. That says a lot about you and your company and I will be a loyal customer for life. You rock and thank you very much for Your time and help."

- Brett

"I have only been into Helis a very short time. I immediately found RH online and never have I been happier with an online merchant. From the time I place an order to the time I get "Your Order Has Shipped" is super fast, and customer service is Top Notch! Thanks RH keep up the great work!"

- Johnny

"I wanted to pass a note on to you guys. I have been in R/C for 10 + years and never dealt with a company such as Ready Heli. There is never enough positive now a days and wanted to thank you for providing unbelievable experience. Now you just need to carry Outrage stuff and I wouldn't have to shop anywhere else."

- Thanks, Josh

"I just wanted to say thank you all for the great customer service you have . I called today to get some information on my setup regarding the proper head speed and what my target HS should be, the gentleman who helped me was very helpful and went further to explain the whats and why's to me as well as his opinion on what should be done to achieve what I'm after. I called two other places that sell the Protos to try to get some help but both made it seem as if I was taking up their time. I may not spend thousands of dollars here but I'm always treated like I do. I welcome the suggestions your tech's hand out and as always they're always on point! For a person to take the time to explain and to be so thorough is a lost requirement at some places, but not at readyheli!"

- Thank you so very much! Customer for life Danny.

"Wow I just had to write this note to you guys.. what amazing service! From beginning to end of my order. From you to my door all the way here in South Africa. Right down to the little details "Toy helicopter replacement parts" just fantastic. I cant wait to buy my next items(s) and to tell everyone how amazing shopping with you guys has been!"

- Regards 'one chuffed customer' Matthew

"Thanks Ready Heli for the quick processing of my order. My order was placed on Friday morning and I received it Monday in the mail. Great things happen when you do good work. Keep up the great work. You have my business."

- Thanks Al

"You guys are a wonderful reputable company. I will continue to use you as I always have. If you can check my Wishlist you can see it is quite lengthy so you will still get tons of money out of me. It is always a pleasure dealing with you guys."

- Thank you again, Andrew

"I just want to drop you a line and tell you how much I appreciate your fast response to and shippment of my order. I received it today and will have my heli back in the air tomorrow!"

- Thank You, Brent

"Thank you for your excellent service. I received my belated order today (despite issues beyond ReadyHeli's control) and I found a ReadyHeli baseball cap and several stickers! Wow!!! ReadyHeli's service, quantity of in-stock items, quality of products etc, are second to none. It is obvious that the ReadyHeli staff values their customers. I will always be be a patron of ReadyHeli. After all, my wife LOVES your mints!"

- Thank you again, Jim :)

"I have ordered Heli products for a long time. My goto shop is (or better said, used to be) RCPlanet.com. I am extremely impressed by the way you process your orders and ship them within the hour. I ordered a bunch of stuff on Wednesday and today (Friday) I have the shipment in my home. What's more, I did not pay extra for any rush delivery. I like your business and you can rest assure that I will send a lot of orders your way in the future (bith from me and my friends)"

- Thanks... keep up the high level of service!

"I received my order yesterday. I am delighted with the speed of delivery, quality and relationship to the client! Thank you very much! You are my favorite shop!"

"Just wanted to take a moment and express my appreciation for the excellent customer support Rich provided me.

I spoke with Rich both yesterday and today (11/8 - 11/9/2011, On both instances he was professional and demonstrated positive intent to be helpful and informative.

I am writing you because I think this type of support person should be recognized for their good work. Providing customer service over the phone, working with a broad scope of customer demands and questions presents many challenges. Many of times the daily efforts of the phone support person may go unrecognized.

Rich delivered excellence and positivity. I wish him well, and I hope you'll let him know that I appreciated his service"

- Regards, Kourosh

"I wanted to thank you for donating the blades at the Port St. Lucie fun fly this past weekend. I won the set of Edge 623 flybarless blades. They will see plenty of very exciting use!"

- Thank You, Wayne

"Here is my testimonial in french, so my hobby mates are informed how reliable, cheap and fast you are on shipping:

J'ai commenc le modlisme il y a environ 2 ans avec un Mikado Logo 500. Les pices tant trs chres et assez difficiles trouver en France, j'ai explor le net la recherche de magasins trangers capables de me fournir les pices dtaches dont j'avais besoin aprs mes nombreux crashs. C'est ainsi que j'ai dcouvert ReadyHeli, la faveur d'un taux de change trs avantageux l'poque, ce qui est encore un peu le cas aujourd'hui, j'ai command tout le spare dont j'avais besoin, et plus encore. Ma premire commande est arrive en 5 jours et les suivantes en moins de 10. Depuis, je m'approvisionne trs rgulirement dans cette boutique extrmement srieuse et aux prix toujours trs attractifs. Excellente enseigne dont le srieux et le professionnalisme devraient servir de rfrence au niveau international. Achetez les yeux ferms
Un client totalement satisfait, conquis et qui reviendra trs souvent."

-Ludovic

"I started modeling about 2 years ago with a Mikado Logo 500. The parts are very expensive and quite difficult to find in France, I explored the net in search of foreign shops can provide me with the parts I needed after my numerous crashes. This is how I discovered ReadyHeli, thanks to a very advantageous exchange rate at the time, which is still a bit today, I ordered all the spare that I need, and more. My first order arrived in 5 days and the next in less than 10. Since then, I source regularly in this shop very serious and very attractive prices. Excellent teacher whose seriousness and professionalism should be the international benchmark. Buy your eyes closed.
A completely satisfied customer, who conquered and come back often."

-Ludovic.

"Folks, just a quick note to say thank you for such a speedy response to my on-line purchases. Each order was fulfilled completely with the correct parts and was shipped to me without delay (and thanks for the mints!).
I really appreciate it- I have ordered on-line many times with other companies and you have the best service and it deserves being recognized. All the best to you and your families for the Christmas ( or Holiday) season."

- Cheers, GP.

"Thanks to all ReadyHeli staff. Technical and sale support bring an amazing deal to keep us happy and satisfied with all their products."

-Ricardo.

I added my name to the be notified list when the Mikado Flybar system was back in stock. It was back in stock the very next day and I ordered immediately. I received an email no more than an hour later that my item shipped. It was received before Christmas, well before expected. Thank you! You ROCK!

Hi Folks Just wanted to take a moment and express my appreciation for the excellent customer support Rich provided me. I spoke with Rich both yesterday and today (11/8 - 11/9/2011, On both instances he was professional and demonstrated positive intent to be helpful and informative. I am writing you because I think this type of support person should be recognized for their good work. Providing customer service over the phone, working with a broad scope of customer demands and questions presents many challenges. Many of times the daily efforts of the phone support person may go unrecognized. Rich delivered excellence and positivity. I wish him well, and I hope you'll let him know that I appreciated his service.

"Hi. I just wanted to drop you a note thanking you for your unbelievably fast shipping.
I'm new to this hobby and as you know, downtime is depressing. I placed my third order with y'all Friday night. With President's day Monday, I expected my order Thursday at the earliest. I logged on this morning to check my status and discovered that you shipped it Saturday and it's out for delivery today (Tuesday). This includes the Monday holiday!
Thanks for the hard work and great prices. I can't see any reason to order anywhere else!"

- Thanks again, Jaime Wyant
Novice Heli Pilot, Professional Heli Crasher

"I've been buying from ReadyHeli.com for over a year now which has always been a solid experience. The ReadyHeli team also does a great job at marketing products and their brand - I look forward to holidays to see what contest will be offered. Always fast shipping, responsive customer service, and the reward points keep me coming back!"

- Phil

"I would like to personally thank ReadyHeli for allowing Jaimie Robertson to fly their Mikado XXtreme at the Bessemer Funfly this past weekend. Why you ask ? ..... (keep reading)
I too am a proud XX owner. I had my XX with me at this funfly. My XX and the Ready Heli XX were the only two there. During a flight on my XX (no crash) the tail axle gears stripped and the heli started piro'ing. I was able to land safely, thankfully with no additional damage. I felt like this was an issue with the gear meshing from the factory and I wanted ReadyHeli to see it so they could report back to Mikado on it.
I walked down to the ReadyHeli tent with my XX and talked to Rich and Brandon. Those guys were AWESOME! They looked at it and promptly offered to fix it for me. This surprised me for two reasons:
1. This wasn't ReadyHeli's fault by any stretch of the imagination, and I only wanted to show them the issue. I wasn't expecting anything other than for them to see the issue and take note of it.
2. They said they had some gears that they could give me to replace the ones that stripped.
"Wow" I said, "You have XXtreme parts here?" They said "We do now!" as they looked at the XX that Jaimie crashed earlier.
Rich and Brandon then proceeded to remove the gears and give them to me. I couldn't have been happier.
Between the three of us we were able to determine that there is a defect in the way the tail gears mesh. There is play between the tail gear and the tail case allowing the gear to move out of the teeth. See picture.They also gave me the tail case they had removed from their XX and it did not allow any slop in the gear.
Overall it was a great experience with ReadyHeli. Rich and Brandon were awesome and I just wanted to formally say thanks to them, thanks to ReadyHeli, and thanks to the flying skills of Jaimie, without which I would not have been able to get spare parts! (I'm kidding of course, Jaimie is an awesome flyer!).
Thanks Rich, Brandon, and ReadyHeli! oh yea.... Thanks Jamie! (you da man!)"

- Victor Rychlicki (content obtained from Helifreak.com)

"Thanks for Readyheli's contribution of prizes for the funfly. Everyone had great time and Readyheli was well represented by Rich and some other RH guys."

- Ron Hotwings Sormrude

"I just wanted to say that Readyheli is the best company By far that I have ever had dealings with. In four years I have never had an order incorrect or shipped late and the two mints in the box top It off. Hats off to you guys & gals Thanks again for many years of good service."

- Patrick

"I have been buying stuff from you for some time now and I MUST complement you on how accurately and expediently you fill your orders - EVERY TIME. I have readily recommended you to my flying friends, but never have taken the time to tell you directly what a great job you do - no time like the present. You have been and will continue to be the first place I go for all of my flying hobby needs. Thanks again."

- Kindest Regards, Paul

"For anyone who doesn't know how great Ready Heli is let me sum it up like this. On a holiday weekend when I'm trying to get my helis flying their support staff emailed me to help me solve my problems. Not only were they around, they did what it took to get me in the air! This isn't another 9-5 shop guys, this is excellence! 7 years of GREAT customer service (that I've only ever needed now) and they've only gotten better! Thank you! Happy Memorial Day!"

- Brandon

"Hi, just wanted to let the staff at ReadyHeli know how much the guys at Palm Beach Radio Control Club appreciate Rich. He comes down every Saturday and Sunday to our field and doesn't really even get A chance to fly. He is so busy helping everybody else, and boy does he sell your product. Anyway thanks again for your support. "

- Mike Napier

"I would like to take this opportunity to thank you all for your exceptional support and customer service. I recently purchase 4 sets of Jr servo gears which arrived today once the wonderful Uk customs had there little bit!!! On friday I had a tumor removed from my back and was not looking forward to being at home with nothing to do, however the gears arrived today and I set to its straight away as I was already going out of my mind bed ridden and nothing to do.. Job done your all awesome. Oh and thank you for the mints although I though they were moth balls, but I ate them anyway. Massive thanks I will definatly be shopping with you again and I will most certinally passing arround your explicit service. Thank you so much. Yours Sincerely"

- Richard Irons

"I would just like to say that your customer service and ridiculously fast shipping is incredible!!! I was looking at the new Thor line of batteries and thought I would give it a try. Im not sure if the team at readyheli wants any feedback from a regular user but I will try this battery out in my 550 and give you my opinions after the weekend. Again thank you for the amazing shopping experience, I will be a customer for life."

-Thanks, Jeff

"I still can't believe how I lucked out calling when I did yesterday!! I appreciate the progress updates on the 800 as it works its way from Germany to my front door. I also appreciate the information from you and Bryan about batteries for the 800... You could've easily convinced me that I needed the more expensive 65c batteries but you didn't.

I haven't experienced honest customer service on this level in a very long time! Keep up the great work... You've earned a customer for life."

- Dave

"Thanks much Rich. I really appreciate the fast repsonse and order :D I will have the parts shipped out tomorrow. When you receive them, simply line up the mounting holes with hardware and you will see the bearing holes way off.. excellent customer service, I couldn't ask for more!"

"It takes an Awesome Online Hobby store to offer this type of Product and Consistantly deliver Quality; both in Product and Customer Service. Flying Helis is my Focus but I'm all about Personalizing my Helis to make them 'mine'. ReadyHeli allows me to do this with their Decal Service and Offerings. Decals stay on if the surface is prepped properly. I've purchased A Lot of Decals from ReadyHeli and will continue to do so!"

"I needed some decals made and was going to use a local business. I decided to give ReadyHeli a try and I'm very glad I did. I had a design I wanted done and they digitized it and cut various sizes (any size I wanted really) for a very reasonable cost. Better yet, they are extremely good quality and on material my local shop could only dream of using. Like the reflective stickers used as blade "flash lites", Carbon Fiber, etc. very clean design and Applied very easily, they will last much, much longer than the blades and canopy they are on! I will now be using ReadyHeli as my sole sticker maker. Also, the communication and customer service are second to none! THANK YOU READYHELI for yet another fantastic product and job well done!"

"First, I like to thank and commend Brett and Rich for their help and support on helping me setup/bind/register my mini vbar, very helpful/patient/knowledgeable individuals (especially with a hard headed case), thank you Sirs!"

- Jose

"As usual you guys are amazing, tip top support and outstanding service and I'm not just saying that! Thank's for being there you are appreciated!"

- Thank you again! Jose

"I recently purchased the vbar express and was nervous about setting up even with experience on the beastx system. It was great to see Rich do a video with step by step setup walking through the entire process. Great customer service, it shows not only do you sell a product but care enough to help people how to use the product! Hope to see more videos in the future."

If you would like to leave your testimonial for us please send them to Testimonials@ReadyHeli.com We will be sure to post it once it is received.

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