Readyheli.com is not a warranty repair center or manufacturer for any of the products we resell. Your products are subject to the individual vendor's warranty & repair policy. Readyheli assumes no liability either expressed nor implied for any manufacturers defect, or damages as a result of use or misuse of their products.
Defects found after the product has been installed or has been in use are covered under the manufacturer's warranty, and need to be claimed directly with the manufacturer or distributor. These items will be repaired or replaced at the manufacturer/distributor discretion. Return shipping costs for warranty issues are the responsibilty of the customer.
If you need any assistance in contacting the manufacturer or are having problems getting your issue resolved, please e-mail us and we will help you get your issues taken care of.
Please reference our table of manufacturers contact information for warranty or RMA remedy. If you do not see the manufacturer listed below, please contact us.
Manufacturer Support #'s
Mikado- contact us (We DO NOT warranty items purchased from un-authorized dealers. Please contact your retailer for a refund or remedy.
Futaba -(217) 398-0007. Available Monday-Friday, 8am-5pm CST
Horizon Hobby / JR / E-Flite / 1-877-504-0233
Castle Creations - (913) 390-6939
Align - (Assurance RC)- (562)-598-4700
Kontronik- (217) 398-0007
FlightPower-(919) 741 6310
Thunder Power- (702) 228-8883
Hitec- (858) 748-8440
Scorpion - 760-468-8838
Thunder Tiger - http://rma.acehobby.com/RMA_Consumer_main.asp Hacker Brushless: All Hacker Brushless products which require warranty repair or replacement must be sent directly to Ready Heli with a proper RMA# for service with Hacker Germany. No other remedy will be honored without this process. Warranty RMA #'s can be obtained by sending an email to support@readyheli.com with the details of your claim.
For customers outside of the US, it may be more efficient to deal with the Distributor closest to your country.
Items returned to Ready Heli without a valid RMA # will be refused.
1.888.739.4354
