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1. Real Time Inventory
Unlike most online stores, we maintain a live inventory system on our commerce engine to allow you the ability to place your orders 24 hours a day without worry or doubt of an item being unavalaible to ship. We perform in-house inventory inspections daily, on thousands of parts, to verify that when it says in stock, we have it here to ship to you that day.
2. Fast Shipping
We have invested into the best talent and backend systems to ensure the proper care and handling of your packages. We pride ourselves on a quick delivery time. Most orders are received coast to coast in as little a 2 business days. We handle logistics and customs paperwork in house for over 200 countries.
3. Excellent Service
What started it all. At the epicenter of everything we do is to live and serve your needs. Most shops say they have good service, some even claim to be the best, but no one can match our service and reputation of how we treat our customers. Every customer and dealer we do business with is treated as an extension of our family.
4. Knowledgeable Staff
We fly what we sell and sell what we fly. Our staff is very familiar with rc helicopters, and will walk you through even the most difficult setup and modifications with your machines.
5. We Listen
We care what you think. When a customer has a recommendation, request, or a problem, we followup and make decisions based upon your input. We value our customers feedback, and strive to continually improve our service to you.
Our Commitment to You:
Ready Heli takes pride in each and every product we ship to you. It is our goal in everything that we do, to provide you with the best customer experience you deserve as discerning consumers. Starting with the beginning of your shopping experience, to the speed in which we process and ship your order, all the way up to the followup service you receive when you need help, our commitment to you is steadfast; you simply deserve the best.
Our reputation rests on our ability to find premium products from key vendors, and maintaining proper inventory levels of these products to suite our customer exacting and critical needs. If we do not sell it or support it, then there is a very intelligent reason as to why. We feel that our customers deserve the very best. And since you deserve the very best, we must employ, train and staff the very best in the industry to serve you. We are pleased to maintain a very strong relationship of real r/c pilots in our company whom actually demonstrate, compete and are fully competent in everything we sell. Our team takes pride in everything that we do for you, and it is our honor to serve you.
Ready Heli reinvests 100% of its profits back into the company. This allows us to maintain the best backend logistics systems and industry talent to service you as our customer. When you make a purchase with Ready Heli, we encourage you to compare your experience, as we do, to competitive retailers whom strive to earn your business with an unparalleled consumer experience. We believe this process will enhance your appreciation for the experience you have with our company.
Lastly, we want you to know that it is truly a pleasure and honor to have the opportunity to serve you every day. By giving us your business, it is highest level of trust you can offer a retailer, which we will never take for granted. When you deserve the best, you expect the people you do business with to be the best.